A complete CRM solution for your changing needs.

PIDI built its business on thoroughly understanding the evolving needs of fundraising organizations like yours, and providing technology solutions engineered not just to keep pace—but to stay a step ahead.   

DonorDirect™ is PIDI’s proprietary fundraising database management software, delivering a complete, end-to-end customer relationship management (CRM) platform. Recognized as one of the industry’s most robust and scalable CRM solutions, it’s relied upon by some of the largest, most prominent nonprofits in the country to collect and analyze data from multiple and diverse sources, including national and local chapters and affiliates.  

DonorDirect™ supports everything from direct marketing and prospecting, to major gifts and planned giving, to ticketed and team events. Most simply: it’s a one-stop-shop that can fully support all your multi-channel marketing campaigns.

Built on Oracle, the undisputed leading database platform for performance and reliability, DonorDirect™ was designed with built-in flexibility and scalability to help you seamlessly integrate the online and offline worlds. You’ll gain the ability to more effectively manage your relationship with donors, volunteers, event attendees, grassroots advocates and any other champions of your cause.  Because we provide a fully hosted solution, you can rest easy knowing that your database is safe and secure, and that you can access it from anywhere in the world with an internet connection.